| Answers |
| 1. |
Yes. Our shopping cart processes all the information by using
the latest security technology: SSL 128-bit
encryption.
|
| 2. |
Yes, your personal
information is securely stored in our Ecommerce database with the same SSL
128-bit encryption. You have the option to make this information available
for future orders when logging in, so that you do not have to type it
again when you come back and shop from us.
|
| 3. |
Absolutely not: We do
not sell, trade, or share any of your information with anyone under any
circumstances. Click here to review our Privacy
Policy.
|
| 4. |
Credit cards are charged
at the time of the order, before the order is shipped out. You will
receive notification by e-mail if the payment was
approved.
|
| 5. |
You can check on the
status of your order by clicking on Order
Status or by clicking on the link on your order confirmation e-mail to
review your order.
|
| 6. |
If a tracking number is
assigned to your order, you can track the order by logging in to the Order Status and reviewing your
order.
|
| 7. |
If you forgot your
password, you can retrieve it by clicking on the Forgot Password link on
the Order Status page or during the
checkout process while placing a new order.
|
| 8. |
Our return policy is
available on the Terms of Sale
agreement.
|
| 9. |
There are various ways
of finding a product. You can browse our online store through categories
by clicking on the main menu button links to find what you are looking
for, you can also click on 'Search' and type a search term related to what
you are looking for and all corresponding results will be
displayed.
|
| 10. |
There are links and
buttons on the site to get you where you want to go. Products are
available from the main menu and under the "Products" button link, you can
also view informational web pages that we have set up so you can get some
information on our company and our products.
|
| 11. |
Information about our
company is available on the About Us
page.
|
| 12. |
Our contact information
is provided on our Contact
Page |
| 13. |
Remarkable Occasions
has partnered with a trusted third-party company, International Checkout,
to fulfill orders for our International customers. Simply put the items
you wish to purchase in our Shopping Cart and choose the "International
Checkout" option. Your items will be transferred to International Checkout
for processing. You may pay by International credit card, PayPal or bank
transfer. International Checkout will process your order, including
billing, shipping and customer service. Once your order is complete, all
inquiries should be directed to International Checkout at support@internationalcheckout.com
|
| 14. |
International shipping
is currently available WORLDWIDE from Remarkable Occasions. Our third
party vendor, International Checkout, will ship to all destinations around
the world including APO/ FPO addresses.
|
| 15. |
To check the status of
your order or track your package, please login to your International
Checkout account at: https://www.internationalcheckout.com/login.php
|
| 16. |
All inquiries regarding
your international order should be directed to International Checkout at:
EMAIL:support@internationalcheckout.com
Please visit the International Checkout
Customer Service page for more information and phone numbers in your
area. |
